The Bottomline PrecisionForms Email service can send the helpdesk an email whenever an error is encountered.  It is important that you configure this correctly otherwise errors will be shown in the trace log.

BTEmail,No from address available for SMTP, cannot send failed email notice

Steps to correct or configure
1. Open Bottomline PrecisionForms Email
2. Click Administration > Configure email
3. Validate/fill out the “On failures send email to”
4. Click SMTP button
5. Validate/fill out the “Default sender name” to be the email form which errors are sent.